Lead management, customer communications, appointment scheduling, and operational reporting in one workspace — engineered for the way dealership floors actually run.
Integrating with the systems dealerships already run on
Eight capabilities, one platform — replacing the patchwork of point tools dealerships have stitched together for years.
Capture every web, third-party, and phone lead; route to the assigned owner with the response-time clock running.
SMS, voice, and email on one timeline per customer record, with quiet-hour and consent enforcement built in.
Booking, confirmations, and reminders at T-24h and T-2h on a daily board the desk works from.
Configurable cadences for first response, follow-up, and re-engagement — one process across every rooftop.
Every inbound and outbound call logged against the customer record with attribution and disposition.
Daily activity, response-time SLAs, appointment shows, and per-rep scorecards — store and group rollups.
Bi-directional sync with the primary CRMs so customer records, owners, and notes stay aligned.
Lifecycle cadences that re-engage cold leads, unsold ups, and service customers on a defined schedule.
The communications console, appointment board, operational reporting, and accountability views your managers and reps work in every day.
Open any customer record and review the full conversation in chronological order across SMS, voice, and email. Reassignments, shift changes, and holidays do not break context.
Booked, confirmed, reminded, and walked — every appointment on a daily board, color-coded by status. Slips and unconfirmed visits surface before the customer is at the door.
Answer the question every general manager asks: how are we doing today. Response times, ups in queue, leads without a follow-up, and open alerts in one view.
Every rep, every week — appointments set, follow-ups on time, leads without a touch, and shows kept. One-on-ones run from numbers instead of memory.
Bi-directional integrations with the major dealership CRMs, DMS providers, telephony, and lead sources — published as live, in pilot, or on the roadmap.
Every message, call, and appointment change is timestamped against the rep and customer record. Reassign in two clicks, audit anything in seconds.
The platform is configured the way a high-performing rooftop already operates — so adoption is days, not quarters.
Lead management, communications, appointments, and reporting in one console.
Customer records and owners stay aligned across CARMA and the dealership's CRM.
Quiet hours, STOP/HELP handling, and consent logging built into the messaging layer.
Workspace data stored on SOC 2 / ISO 27001 attested infrastructure in the United States.
A 30-minute walkthrough with your team using real numbers from your rooftop or group. No slideware.