Legal

Terms of Service

Updated 2026-06-08

Acceptance

By creating a workspace or using CARMA (operated by AutoCity LLC) you agree to these terms.

Subscription and billing

Plans are billed monthly or annually per the order form. Fees are non-refundable except as required by law.

Acceptable use

Do not use CARMA to send unlawful messages, harass consumers, or violate TCPA / CAN-SPAM. You are responsible for the messages your workspace sends.

Customer data

You own your workspace data. We process it as described in the Privacy Policy and the Data Processing Addendum.

Service availability

We target high availability but do not guarantee uninterrupted service. Scheduled maintenance is communicated in advance where possible.

Termination

Either party may terminate per the order form. On termination we provide an export window before deletion.

Limitation of liability

To the maximum extent permitted by law, AutoCity LLC's aggregate liability for CARMA is limited to the fees paid in the prior twelve months.

Contact

legal@carmaloop.ai — AutoCity LLC, 585 Chestnut Street, Union, NJ 07083