Legal

Acceptable Use Policy

Updated 2026-06-11

Scope

This policy governs every workspace, integration, and end user that accesses the CARMA platform operated by AutoCity LLC.

Prohibited content

Do not use CARMA to transmit unlawful, fraudulent, harassing, defamatory, or deceptive content, or to impersonate any person or organization.

Prohibited activities

No bulk unsolicited messaging, no circumvention of consumer opt-outs, no scraping of competitor systems, no reverse engineering of the platform, and no use of the platform to compete with AutoCity LLC.

Consumer protection

Workspace operators must honor TCPA, CAN-SPAM, CCPA / CPRA, and any state-level dealer advertising and consumer protection rules that apply to their rooftops.

Security obligations

Protect account credentials, use SSO where available, report suspected compromise to security@carmaloop.ai within 24 hours, and do not attempt to access data outside your workspace.

Enforcement

AutoCity LLC may suspend or terminate workspaces that violate this policy. Severe or repeat violations may be reported to carriers, regulators, or law enforcement.

Contact

Report abuse to abuse@carmaloop.ai. General policy questions: legal@carmaloop.ai.